sS
sanjeevn S

1 reviews | Active since Jan 2017

24 Jan 2017, 13:59

Great work guys, you really understand how to **** UP someones day!

<p>After receiving no response from my previous post I once again called Telkom. I am not surprised anymore by the lack of professionalism and pure disregard for your customers. I spoke to an agent to was more busy either eating or speaking to one of her colleagues because she kept moving her mouth piece up and down and not paying attention to anything I was saying. When I asked to speak to a manager she put me through to "Jermaine" who also made it very clear that he cannot help me. He said that if he escalates it to the back office they will take another 72 hours to resolve the query. This is just more and more time being added on. I have to again now callback tomorrow to have the account unsuspended. Great work guys, you really understand how to **** UP someones day!</p>

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