Great service, very informative and great help

<p>Making a deposit to a website that Telkom directs me from the SMS sent to me. The "order ID" and "order" has two different set of numbers. Without knowing what was going on and why it was different, only one lady was able to help and assure me that one set was the "parent number" and the other was "secondary number" but payments will be reflected on the same reference number.</p> <p> </p> <p>While others are scavanging for answers, being rude because they don't even want to ask fellow employee or simply trying to redirect me to other departments without making sure what was the reason for my call.</p> <p> </p> <p>Only Tammy, the lady that not only explained and resolved my concern, she also had the best attitude and intelligence to understand my concern. I would hire more of this type of employee and not just "people". I would like her to call me back just so that I can confirm that she has received the proper reward for her work.</p> <p> </p> <p>I would also like to share my advise. Since there is two order numbers, don't use it because it is very confusing. I most definitely would wonder why is there 2 order number for 1 order. Either use only one set of order number for everything or just the reference number as the reference.</p>