NT
Nino T

1 reviews | Active since Aug 2016

25 Oct 2017, 07:26

Great service on Telkom LTE

I had a 2 month period where my Telkom LTE had the worst signal especially from 20:00. Since I am an online gamer this became a big issue for me. I phoned telkom and went through the whole situation with them, they assisted me and esculated it with their technical department. yesterday i got about 4 missed calls from Telkom and after 17:30 they eventually got hold of me and said the technicians checked the tower i was on and it was very congested. They did their magic and she did ask me if it has gotten better in the last month and i was honest and said yes it is back to normal with very good download & upload speeds plus my ping is low. So i just want to thank Telkom as I know and hear alot of people complaining but I am honestly very impressed and this is just more reason for me to stay with telkom whether it's a phone or internet contract. Keep up the good work Telkom and thank you because I am one happy and lucky customer.

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Replies (1)
Telkom
Telkom's reply30 Oct 2017, 08:27
Official

Good morning.

Thank you for taking the time to share your experience. Your input is appreciated.

Have a great day further.

Regards,
Moenieb.
Telkom Social Media Team.