GF
Gareth F

1 reviews | Active since Aug 2010

05 Sept 2015, 21:17

Great service, keep it up!

With much hesitation, I phoned the main call center (10210) on Saturday morning, I almost fell off my chair when the call was answered immediately by a very friendly and knowledgeable agent. Got great service from her. I phones back a bit later and again, the call was answered by an agent in literally 3 seconds! Service from her was once again amazing. People are quick to complain about Telkom but the service I got today was to an international standard and beats all the other call centers I have spoken to recently.<br> <br> Keep it up, well done!

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Replies (1)
Telkom
Telkom's reply05 Sept 2015, 21:21
Official
Hello oupoot,

Thank you for taking the time to feedback on the positive experience you had with us.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Have a great day!

Regards,
Launa
Telkom Social Media Team