Great service from Yenziwe Makhanya :)

<p>Please make sure this complement is passed to Yenziwe Makhanya from your sales department's manager.<br /><br />After struggling very hard since the beginning of June to have my ADSL line migrated to the holding pool, and getting very frustrated by incorrect how to information given to me various Telkom employees, I'm very glad that I decided to call telkom's sales department on 10210.<br /><br />Yenzi was extremely professional, courteous and helpful. Literally three hours later my request was finally actioned. <br /><br />That's how it's done. From someone in the customer service industry, I am seriously impressed. Thank you Yenzi. You made me feel like a valued customer. You cared about my frustrating experience. You got back to me telephonically before you said you would.<br /><br />You can go home today knowing that you've made a difference in someone's life. Thank you :)<br /><br /></p>