Great service from Twitter Team

<p>Anyone who looks at my review history will see I'm not on good terms with Telkom at the moment but I will give credit where it is due.</p> <p>My LTE was having issues on the 27th of February 2017 and I was unable to log into my account to purchase data and the prompt to continue with out of bundle data kept throwing an internal server error.</p> <p>I went onto Twitter and let Telkom know that there is a problem and I'm not sure if it's just my LTE or the area in general.</p> <p>Within 10 - 15 minutes someone responded and asked for my details so they could have a look and let the technical team know.</p> <p>An hour or two later my internet was working and I let them know via Twitter and the person who assisted me immediately responded and said they would let the tech team know the issue has been resolved.</p> <p>I wish the people at the Telkom call centre could be this efficient, all they do is give sloppy excuses and blame one another.</p> <p>Well done on the Telkom Twitter team, I think in the future if there is some issue like this, I'll just tweet them because obviously they're doing a much better job.</p>