TK
Tracy K
1 reviews | Active since May 2010
13 May 2016, 09:10
Great service from Telkom regarding a billing issue
<p>I received great service after a shock bill with a huge amount charged on an overseas call. When I became aware through the media that there was public outrage at a huge tariff hike for certain UK calls, I contacted telkom via there facebook page. They immediately came back to me, asked for details, and a few days later phoned me to apologise and tell me they had reversed the charges. Awesome service !</p>
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Replies (1)Telkom's replyOfficial
13 May 2016, 11:33Hello tlkeegan
Thank you for taking the time to provide us with the positive feedback :)
Regards
Noleen
Telkom Social Media Team.
Telkom's reply13 May 2016, 11:33
Official
Hello tlkeegan
Thank you for taking the time to provide us with the positive feedback :)
Regards
Noleen
Telkom Social Media Team.
