NM
Nompumelelo M

1 reviews | Active since Sept 2015

04 Jul 2018, 09:36

Great service at Telkom Pavilion by Nosihle Cele

I visited the Telkom shop at the Pavilion mall in Durban on the past weekend, 1July 2018. I was assisted by Nosihle Cele. I was making an application for a new contract. Unfortunately their system was down on this day and she promised to call me the following day. Come Monday I didn't get a call and I was disappointed thinking, another empty promise. I sent an email and early Tuesday I got a call from her apologising for the delay and telling me to come fetch the device. I must say we always complain about slow and poor service, dealing with Nosihle was a pleasant experience for me. She was friendly, explained terms and benefits thourogly to me and even though she had a long day she was smilling and making conversation.

Thank you Nosihle,

0
Replies (0)