1 reviews | Active since Dec 2012

13 Jun 2015, 19:17

Great service ad attitude

As part of getting to the bottom of the ***** issue I have with a ********** contract phone taken in my name I went to the Telkom shop in Fourways Mall to find out details of the ********** contract opened in my name.<br> <br> I would like to appreciate and complement the following staff members:<br> Nomzamo Dela<br> Zakhe Mandlasi<br> Angel Ngema<br> <br> Secondly I would also like to appreciate Lusana Manase a team leader at customer care. She has taken this issue upon herself to assist me and with her help I managed to get the ********** documents which helped me open a ***** case with SAPS.<br> <br> These staff members have been a great help to me with regards to this matter, going beyond the call of duty to assist me, a person who is not even a customer of Telkom. They showed me commitment, passion and love for the work they are doing.<br> <br> They left me feeling better and comfortable that this ***** will be addressed quickly. I hope you get the recognition deserved from your employer.<br> <br> Thank you so very much and God bless you and increase you in all you do.

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Replies (1)
Telkom
Telkom's reply15 Jun 2015, 08:30
Official
Hello ThabSiso,

Thank you for taking the time to feedback on the positive experience you had with us.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Have a great day!

Regards,
Launa Molapo
Telkom Social Media Team