KT
Kevin T

1 reviews | Active since May 2014

10 Apr 2015, 11:22

Great Service

I recently went into the Telkom Gateway to purchase a Samsung Tab4.<br> <br> In terms of customer service I was super impressed Both by Praise who was the salesperson who handled my application and and Sanele the technical consultant who activated my product. <br> <br> I have had such poor service from MTN over the last few years and decided to try Telkom as they have an amazing service offering. Based on the level of service I have received from these two employees, i have decided to Cancel my Mobile phone contract with MTN and migrate this to Telkom as well. <br> <br> For amazing customer service, Attitude and knowledge and handling all my queries at 7pm with a Smile. I give Telkom Gateway a 100% service rating.

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Replies (1)
Telkom
Telkom's reply10 Apr 2015, 18:13
Official
Hello Kevin_Thompson,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM102433.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team