GS
Giselle S

1 reviews | Active since Dec 2015

17 Dec 2015, 08:20

GREAT SERVICE

I ordered a tablet online via Telkom. I heard nothing a week later so I called the call centre myself and spoke to Freedom Chiliza. He went out of his way to ensure everything was processed and that I received my order in time. He kept me updated via email on the status of my order and was quick to respond to my queries. It has been a pleasure dealing with someone so dedicated and willing to go the extra mile. Well done!

0
Replies (1)
Telkom
Telkom's reply17 Dec 2015, 09:22
Official
Hello Giselle77,

Thank you for taking the time to give feedback on the positive experience you had with Telkom Mobile.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Regards,
Ntokozo
Telkom Social Media Team
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