Great Service

I reported a fault on my Telkom line on Sunday evening, using the Telkom self service website. This morning, a gentleman pitched up and within 30 minutes I was online again. There was a break in the line caused by a heavy branch that fell on it. The guy was professional, courteous and very efficient. He did not waste time and as soon as he ensured that everything was working as it should, he rushed off to his next appointment. Really impressive! This is the sort of person that will give any company a good name, well done and thank you!