PR
Phelan R

1 reviews | Active since Mar 2013

01 Jun 2016, 07:12

Great service!

<p>Hi team</p> <p> </p> <p>I wanted to port an mtn number to telkom. I emailed an agent I dealt with previously who said that I have to go into a store to get this done. I thereafter called telkomcustomer service to find out if there was an easier way to get this done and the agent advised that I WILL need to go to a store. So this weekend I went to the store and while waiting in line Rudy whos is working at pavilion telkom store advised of the easy sms method which took 24hrs. </p> <p>There really was no need to go to the store.</p> <p> </p> <p>You have a really good employee at that store. People like this are needed to service customers so it makes our lives easier and hassle free.</p> <p> </p> <p>Thanks Rudy!</p> <p> </p> <p> </p>

0
Replies (1)
Telkom
Telkom's reply01 Jun 2016, 19:36
Official

Hi Phelan

Thank you for taking the time to share your positive experience. Your feedback helps us improve the service given to our valued customers.

Hope you enjoy the rest of your evening!

Regards,
Moenieb.
Telkom Social Media Team