1 reviews | Active since Sept 2015
GREAT EMPLOYEE
I had a problem with my LTE modem, the sim card was not activated. I went to Telkom on 7 separate occasions, each time hearing a different story about what the problem was. Then I had the privilege to deal with Joseph Napyane at Telkom Woodlands. <br> After angrily explaining my problem again, he managed to calm me down and confirmed that it is ridiculous that no one can solve my problem. All it took at the end was for him to make a call to Head Office to activate my Sim card. <br> <br> Thank you Joseph for being calm and professional while I was not, and thank you for having pride in your job and helping me in 10 minutes where others could not do so in 4 weeks!! You are an example to your co employees and I appreciate all your efforts to sort out my problem! I hope they promote you to manager because with the leadership skills you displayed, that is where you belong!
Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
The compliment has been sent to Joseph and his manager.
Regards,
Busi
Telkom Social Media Team
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Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
The compliment has been sent to Joseph and his manager.
Regards,
Busi
Telkom Social Media Team
***
