Great Deal from Telkom.. Get the WORST SERVICE you can imagine.. and be billed fir it. :(

<p>Our Telkom landline account is only 5 months old and we have had problems from the day the technician- (Malanchi from OPEN SERVE) came to supposedly install our line - (this installation was not done at all and I had to do it myself) even after reporting to Telkom.</p> <p>Shortly after the activation of the landline and ADSL we encountered problems without internet supply; these problems were then fixed temporarily.</p> <p>Then for my main complaint - our telephone line and uncapped ADSL has been off from the 15/06/2017.</p> <p>Forcing us to purchase more and more mobile data for our Business and Home.</p> <p>After two weeks Telkom had no explanation for the problem and better yet said that no technician had been assigned to the logged fault (reff: 181CTK200617). After phoning the call centre numerous times the problem still is not fixed and they have no indication of when it will be fixed.</p> <p>The employees at the call centres are also very unprofessional and seem to be unequipped to help fix this problem, with the one operator just knowing less than the other.</p> <p>Call centre operators make nasal snorting noises over the phone; ask that I phone them back later; have no sense of emergency and keep giving loose ended answers. (With exception to one or two operators who were polite and had some advice, but not a solution).</p> <p>Area of problem: Pretoria East</p>