AA
Amber A
1 reviews | Active since Jul 2011
19 Mar 2016, 17:53
great customer service
Thank you Eugene for the great customer services offered with my grannys landline who is based in Eshowe. I was quite irritated that the prepaid line I initially registered for was cancelled because of some issue but you explained everything to me clearly and issued a better and convenient offer and you were quite gracious and took your time to assist (which is unheard of in this day and age.) A big thumbs up to you and Telkom, I'm a happy customer and will continue using your services and recommend them to others as well. Our social media platforms should also highlight great customer services rendered besides complaints.
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
19 Mar 2016, 17:55Hello centaur2,
Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply19 Mar 2016, 17:55
Official
Hello centaur2,
Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for taking the time to give feedback on the positive experience you have had. Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Hope you have a great day further!
Regards,
Moenieb.
Telkom Social Media Team.
