ED
Eugenie D
1 reviews | Active since Feb 2012
10 Sept 2015, 14:16
Great attitude
After being utterly disheartened and two months battling with escalations and no feedback Yvonne put me in contact with Zaied who ensured that the fault on the line and the ADSL connection were escalated to the correct department. He also kept in contact to follow up on the progress. Theuns resolved the fault on the line and went to a lot of trouble to ensure the connection of the ADSL was done. Stephen assisted in this regard. With the help of these friendly and dedicated people I now have a working line and ADSL connection. Keep up the good work.
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Replies (1)Telkom's replyOfficial
10 Sept 2015, 15:56Hello disheartened,
Thank you for taking the time give us a feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Luleka
Telkom Social Media Team
Thank you for taking the time give us a feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Luleka
Telkom Social Media Team
Telkom's reply10 Sept 2015, 15:56
Official
Hello disheartened,
Thank you for taking the time give us a feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Luleka
Telkom Social Media Team
Thank you for taking the time give us a feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Should you need to contact us for any further questions please contact us via Email: ***.
Regards
Luleka
Telkom Social Media Team
