NS
Niresh S
1 reviews | Active since Jun 2015
01 Jun 2015, 08:05
GRAND THEFT
My Telkom ADSL and voice line has been down for almost 10 weeks, yet I am continued to be billed for the service. I have logged many faults and yet everytime I call to follow up incompetence on the other side can never provide a solution or answer and it is always not their department. My line is still down. <br> <br> <br> Not to mention you run the Telkom DSTV promo, you upgrade my account, charge me for it and then deliver my products 3 months later and you did not re-imburse my account for your late delivery.<br> <br> Telkom you are corporate ******* same as the common ********* we hear about in the news everyday.
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Replies (1)Telkom's replyOfficial
03 Jun 2015, 09:22Hello niresh23,
We really do apologise for the delay in resolving this for you and for any inconvenience caused.
Your query has been escalated to our Technical Team for urgent assistance and they will be in-contact.
Ref SM115343.
Regards,
Didi Guma
Telkom Social Media Team
***
We really do apologise for the delay in resolving this for you and for any inconvenience caused.
Your query has been escalated to our Technical Team for urgent assistance and they will be in-contact.
Ref SM115343.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,
Telkom's reply03 Jun 2015, 09:22
Official
Hello niresh23,
We really do apologise for the delay in resolving this for you and for any inconvenience caused.
Your query has been escalated to our Technical Team for urgent assistance and they will be in-contact.
Ref SM115343.
Regards,
Didi Guma
Telkom Social Media Team
***
We really do apologise for the delay in resolving this for you and for any inconvenience caused.
Your query has been escalated to our Technical Team for urgent assistance and they will be in-contact.
Ref SM115343.
Regards,
Didi Guma
Telkom Social Media Team
***
Best regards,
