1 reviews | Active since May 2016

09 May 2016, 14:23

GOT LESS THAN ADVERTISED

<p>I signed for a laptop contract and should have received GB RAM, but go onlyGB RAM.&nbsp; Complaining to the Telkom Tyervalley Branch&nbsp;only frustrated me as they just told me that it is a miss print and the only thing they can do is to cancel my contract.&nbsp; Apart from one person the service of the rest working there is absolutely&nbsp;to no value.&nbsp; I tried to phone to lodge a complaint to get the&nbsp;full package as advertissed, but was given other number to phone&nbsp;where no one pick up the call.&nbsp; I need&nbsp;an immediate correction with no excuses as I want what has been adertised and what I signed for and paying for.&nbsp;</p>

0
Replies (2)
Telkom
Telkom's reply10 May 2016, 10:49
Official

Good day eleanor-van-zyl

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

's update24 May 2016, 10:18
Reviewer Update
Up to this moment all I have received is a mail that informed me that my probem has been referred to the branch . Nobody contacted me since so I still request an answer and the product that I signed for.