KH
Katekani H
1 reviews | Active since Jun 2015
06 Jun 2015, 23:34
Got debitted after having paid
Hi I went to go pay my Telkom account on the 25th of May to avoid them debiting my account on the 4th of June. I had paid up the balance that was owed to them of R815 so my account was up to date yet I still got debited. is it possible for me to get a refunded because this has inconvenienced me. <br> <br> Can I go to the actual store for assistance?
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Telkom's replyOfficial
07 Jun 2015, 07:48Hello kaytea,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
Telkom's reply07 Jun 2015, 07:48
Official
Hello kaytea,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our billing department and feedback will follow.
Regards,
Hilary Pea****
Telkom Social Media Team