Got Contract in March - Still No Phone!

App**** for cellphone contract (Smartplan 100 that comes with a Samsung Galaxy S6) with Telkom Mobile, Sandton City on 30 March 2016. Was told Samsung Galaxy S6s are out of stock at that branch but they'll get more in a week or 2. It is now 19 April and I still don't have a phone! When you phone they rarely answer and if they do, they're rude and apathetic - and you get the same attitude when you visit their actual branch. I have phoned on numerous occasions and visited the branch a few times as well and am always left frustrated. They are never able to tell me when they'll get stock. Went to them as I heard good things but now I am not so sure, especially if this is how I will always be treated whenever I have an issue or query! Emailed Telkom directly and also have still not gotten a reply from them. Really disappointed with the disgusting customer service standards they have. I am still on my MTN prepaid and have no idea what is happening. I have filled out all the forms, supp**** all the relevant documents and still don't have anything to show for it.