ES
Elize S

1 reviews | Active since Jan 2014

05 Mar 2015, 12:13

GOT A BILL FOR AN ACCOUNT ITS NOT MINE

I HAVE PHONED TELKOM MANY TIMES TELLING THEM THAT THE ACCOUNTS THEY ARE SENDING ME WITH THE NUMBER DOES NOT BELONG TO ME NOW THEY CANCELLED IT AND STILL EXPECT ME TO PAY THE ARREARS ON THIS ACCOUNT!!! HOW MUST I PAY FOR THIS ITS NOT MY BILL ITS FRADULANT ON MY NAME I AM TIRED OF THIS WHEN WILL YOU EVER FIX IT OR GET SOMEONE THAT IS CAPABLE OF DELETING THIS!!!<br> WILL I GET BLACKLISTED FOR THIS WHICH DOENS NOT BELONG TO ME FIX THIS HOW MANY TIMES MORE MUST I ASK FOR ASSISTANCE!!!

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Replies (1)
Telkom
Telkom's reply05 Mar 2015, 16:12
Official
Hello esteenekamp,

Thank you for your post.

Kindly be advised that we are liaising with our Billing Team for further assistance and we will revert back to you with feedback.

Your reference number is SM94218.

We sincerely apologise for the inconvenience caused.

Should you have any further queries, please e-mail us at ***.

Regards
Tebogo Mongale
Telkom Social Media Team