1 reviews | Active since Jul 2014
Goodbye to Telkom
Over the last 3+ weeks (24th Feb - Day Fault was reported) TELKOM has proven to me that they are totally incapable of supplying the service that they bill me for. I have continuously reported that my line has not been working, in every way possible, logged service and fault reports, rep**** \NO'' to the SMS's that stated that the line was restored when it was not, requested the HP@Telkom team to please help, as well as spoken to agents on the online system. I have done everything possible to ask TELKOM to do their job and yet they still do NOTHING. Their inability to rectify my broken ADSL line, or treat my fault with any form of concern and urgency has led me to this point. I have no other option but to cancel my account as you (TELKOM) will not or cannot supply me with the service I am paying for. Let's hope the same incompetence that the Service Team has shown hasn't oozed it way into cancellations.<br> <br> HelloPeter SM205925.<br> Support Numbers - [Support #909685] [Support #903746] [Support #855104] [Support #909237]<br> Logged faults - 156CWK120316 / 802CWK070316/ 74CWK110316 / 498CWK110316<br> "
Apologies for the inconvenience caused. Be assured that your query has been escalated and feedback will follow.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Apologies for the inconvenience caused. Be assured that your query has been escalated and feedback will follow.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
