KD
Keith D

1 reviews | Active since Oct 2009

06 Aug 2018, 13:55

Goodbye Telkom !!! Stay away from telkom, they cant get anything right but they want your money!!!

After 8 months of begging and chasing after telkom's backside, to fix and resolve my adsl line and telephone line issues, I will be cancelling all my services, business and personal. Telkom continues to ***** my money for my services, and only provides half the speed, without compensation, The cable they were going to replace in january is still not replaced and is hanging along the next door neighbors electric fence. Despite logging about 20 calls since january, the technicians come in and say they will be fixing the issue and will be back to only have the call cleared. I have had it with telkom now, I will be porting my number to vox, and will continue to use the voip numbers as well as my cell numbers, than have to deal with telkoms Sh..T Service. On here they will reply and say it is being looked into, but NOTHING ever gets done. I will be advising all my clients to move off the telkom network onto fixed LTE services with cell c or Rain, why keep a company in business when they ***** your money and provide a **** service..

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Replies (1)
KD
Keith D's update17 Aug 2018, 17:20
Reviewer Update
Today is 5 days after you said they would look into this, I have had no contact, also since then I have had to phone telkom and log calls twice to get this line working back at 4mb, because each day it moves back down to 2mb. Today is the 17th, if I do not receive a phone call from a telkom manager with regards to resolving my issues, by next week friday, the 24th of August 2018, I will be cancelling all of my telkom products.