Goodbye Telkom

I would sincerely appreciate an explanation from Telkom as to how I go from using 1GB per month, to 500mb in one day, on a day in which my data was switched off for the most part. I gave you the benefit when others were moaning about your poor service delivery two weeks ago, I gave you the benefit when your apology blew up on me and my 1GB being taken when your "apology gig" expired. For a company who's already losing clients at an alarming rate, I would've expected more from you. You're poor service, remotely and personally, is dismal to say the least and should you continue this trend, your demise is imminent. If this is your way of treating loyal clients, maybe I'll just need to move back to MTN.