Good Service Online

After visiting the Telkom Store twice, and phoning the Online Helpdesk 3 times (in 8 days), I was finally assisted by Dylan. What a Superstar!! He understood my frustration and immediately assisted me. As I work 60km from the store and have made 2 trips (Tuesday for initial order and Friday for follow-up on activation), I was not happy to be told to re-visit the store once again. Dylan understood and sent them an immediate email. THANK YOU, DYLAN.