Good Service

I've been experiencing intermittent issues with my adsl line for the past 2 months and when I logged a fault, nothing happened. The case was closed with nothing resolved. I was on the verge of dropping adsl for 3g. The call centers were also not helpful even though I wasted about an hour trying to get through to them.<br> <br> Despite all these issues, the TelkomZa representative on mybroadband (Charl C- Social Media Team) managed to solve my issue. It seemed like an easy thing after all. My line was on the wrong adsl profile after all. <br> <br> Good to know that telkom has an excellent support team on mybroadband. I would recommend them over the useless call center.