MK
Margaret K

1 reviews | Active since Nov 2016

18 Nov 2016, 19:43

Good one Telkom!!!

<p>I got the following in my email yesterday: </p> <p>Your message</p> <p>To: HelloPeter Telkom<br /> Subject: AI ********** <br /> Sent: Wednesday, November 16, 2016 12:12:09 PM (UTC+02:00) Harare, Pretoria</p> <p>was deleted without being read on Thursday, November 17, 2016 11:26:22 AM (UTC+02:00) Harare, Pretoria.''</p> <p> </p> <p>Good way to solve a problem Telkom!</p>

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Replies (1)
Telkom
Telkom's reply20 Nov 2016, 12:19
Official

Hi alecben

Thank you for making contact with us and bringing this to our attention.

We are sorry to hear this. Please be assured that the e-mail was not intentionally deleted. We have had a few gremlins and a load of emails were in fact deleted from our private email address @hellotelkom. the emails have been recovered on our end. We have escalated the query to our mobile team and tasked to attend and advise as soon as possible.

Interaction ***

Regards
Keagan
Telkom Social Media Team

Best regards,