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Andrew - from Rickson in the Old Mutual Complaints Department for resolving your complaint on claim andrewbritoe
1 reviews | Active since Aug 2021
07 May 2025, 10:57
Good morning Relebohile, To date we received no feedback
Good morning Relebohile, To date we received no feedback. @Andrew we need to take this to their social media platform and log a ombudsman complaint. We have given them sufficient time to resolve this matter. What are they still investigating? It takes 24 hours for funds to clear into your bank account if it's paid from another banking institution and if it's paid from the same bank it's cleared the same day. What is so complicated in processing a refund. This ********* behavior, they most probably want you to forget about the refund. I think I should boycott Telkom and switch my contract back to MTN. Regards Andrew britoe
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