RH
Richard H

1 reviews | Active since Jan 2010

01 Jul 2015, 09:46

Good Job

I would like to compliment Telkom this time around. I logged a call on Monday night (REF 607CNK290615) as my ADSL and landline were dead in the water. It was late and I received a text from Telkom with a Ref number. The next day a very friendly technician phoned me, asked me a few questions and immediately headed out and in no time fixed my landline, then drove to the exchange and reset my ADSL port, I was back up and running in less than 24 hours. <br> <br> Good job Telkom, that normally takes you over 24 hours and this time you really impressed me, so I find it only fair that I compliment good work as much as I scold poor work.<br> <br> Keep it up!

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Replies (1)
Telkom
Telkom's reply01 Jul 2015, 10:07
Official
Hello rhipkin,

Thank you for taking the time to feedback on the positive experience you had with us.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Have a great day!

Regards,
Launa Molapo
Telkom Social Media Team