Good for nothing company

A week ago my phone contract was suspended(our accounts are up to date with regards to payments) last week Tuesday we called the call centre only to be told that their system suspended our account in error and it will take 24 hours to activate. I called again on Wednesday as nothing was activated and was told they are escalating it to their manager and it will take another 24 hours. On Thursday they suspended our Wifi account too! So now I was sitting with a suspended phone contract AND wifi, i called again on Thursday and Friday and got the same response "i will escalate this to our manager and it will take 24 hours" I called again on Saturday and again was told "it will be escalated to our manager" i was fed up and asked to be transferred directly to the manager, conveniently the manager was on another call, my details were taken down for the manager to call me back, it is now Monday and i haven't received anything from this so called manager. It has now been a week that our accounts are suspended and NOBODY is assisting which is ridiculous. Firstly they suspended our accounts on their own, this was THEIR mistake and now it is taking them forever to resolve? This company is utterly ***********, their staff members are useless, their managers seem non existent and their customer services is extremely poor. IT DOES NOT TAKE ONE WEEK TO ACTIVATE AN ACCOUNT!!! Numerous calls have been made to this good for nothing company, we've posted on their facebook page and someone responded asking for our reference number however they didn't solve anything. THIS COMPANY NEEDS TO BE SHUT DOWN FOR THEIR DISGUSTING CUSTOMER SERVICE!!!!!! What more do we need to do to get our problem solved??? I will continue complaining on every social media platform i have and i will advise everyone i know to never use this company!! Looks like we should take our money elsewhere!!!