Good evening i hve a...

Good evening i hve a problem with Telkom, they terminated thier services and still deducted on my account, I spoke to one of the managers and he admitted that they made a mistake and they will over ride the account, now last week I was called and informed that I owe Telkom 12000, for what because they stopped thier services and I was informed that the account wa closed, please assist me I need your intervention my Name is Nomfusi Matikinca ***