1 reviews | Active since Mar 2012
Good deals but *********** stuff???
I recently took a contract with Telkom,after a short while I went in to port in form 084 & drop the 084 number.The guy at the shop said on the 24th of Oct that the process would be done over the weekend & by Monday all would be okay.Came Monday I could not make or receive calls,on the 084 number.I called the call center,spoke to Mpho Moagi who logged a case (***4) for technicians to map what he said was not mapped correctly.I was to wait for 72 hours.when I called in today,the operator I spoke to was asking me about call barring.I've tried dialing my 084 number,it rings once and goes to v/m then I receive a \Content Blocked"message which shows the numbers trying to contact me.I am very much annoyed at this point in time & I'm ready to return this phone & cancel the contract.If I don't get any response form Telkom today then I'm returning it tomorrow.I just cannot tolerate this."""
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161860.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM161860.
We apologise for any inconvenience caused.
Kind Regards,
Zulfah
Telkom Social Media Team
