TM
Thato M
1 reviews | Active since Oct 2015
31 Oct 2015, 15:12
Good communication Skills
Many thanks to Shanaaz from Telkom (8ta contact center) for her assistance much much appreciated.<br> <br> Honestly speaking without her support and willingness to help out I may have possibly given up on Telkom Mobile (8ta)<br> <br> She understands that it is important to adapt her communication style as this helps to increase comprehension and understanding in order to deliver a satisfactory resolution to her respective clients.<br> <br> She deserves a bonus lol <br> <br> Thank you Shanaaz<br> <br> Case Number: <br> ***6
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Replies (1)Telkom's replyOfficial
31 Oct 2015, 15:51Hello Oarabetse Mholo,
Thank you for taking the time to feedback on the positive experience you had with Shanaaz.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
***
Have a great day!
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Shanaaz.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
***
Have a great day!
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply31 Oct 2015, 15:51
Official
Hello Oarabetse Mholo,
Thank you for taking the time to feedback on the positive experience you had with Shanaaz.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
***
Have a great day!
Regards,
Joshua Mnisi
Telkom Social Media Team
Thank you for taking the time to feedback on the positive experience you had with Shanaaz.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
***
Have a great day!
Regards,
Joshua Mnisi
Telkom Social Media Team
