GOOD APPLES AMONGST THE BAD

My experience with getting Telkom to transfer/install my new landline was from a script for a Stephen King movie - horrible - but in the midst of 5 weeks of angst I discovered some very caring people who went the extra mile to pave the way for a smoother transaction: Vuya, Maaliek and their supervisor Rhoda Janodien at the Sea Point branch and her superior, Gershon Solomon, who made it all happen.<br> <br> Although my faith in Telkom is zilch, my belief in you guys has zoomed. Thanks!<br> <br> (I understand Telkom simply isn't interested in landline business anymore (as it just doesn't bring in the bucks) but what they don't understand is that through their pathetic - nay, non-existent - service they lost me as a potential ADSL/WiFi customer and I will continue to use my ****le for my Internet connection.)<br>