Gone in 3 days. Telkom NOT to be trusted!!!

<p>I get data on the 1st of each month 20Gb normal and 20Gb night surfer. On the 3 October 2016 My data balance was 2399MB. I lodged a complaint and was told that I used up the data.</p> <p> </p> <p>1. I was not home from 29 September - 3 October and my router was unplugged (in my bag as I travel with it).</p> <p>2. I get home and plug in my wifi and try surf the net and was out of bundle. I check my balance and indeed I had no data.</p> <p>3. I have been on this package for months and have NEVER run out before the last day of the month and now it happened in 3 days of which I was not even home.</p> <p> </p> <p>I am told that there is nothing that they can do and that it is my word against theirs. I asked for usage data and I allegedly used 22 Gb the same time I was filming and had no access to my phone or laptop!!!!</p> <p> </p> <p>I am beyond upset as I have been a loyal customer of telkom and have even converted many in my circle to join the network and this is how I am treated.</p> <p> </p> <p>I am DEFINITELY cancelling my contract. </p> <p> </p> <p>A former loyal customer.</p> <p> </p>