Going the way of the dodo

My adsl line has been off a week, my business telephone line has been off a week as well, How are you supposed to run a business this way? Fault reg no *** I have not seen a single person from telkom neither have they shown any interest in giving me any feedback. Your service is pathetic telkom you should be ashamed. There is no doubt in my mind that you will follow the examples of escom and the postoffice.