SB
Sodieq B

1 reviews | Active since May 2014

07 May 2015, 17:22

Going the EXTRA MILE

To whom it may concern,<br> <br> I am writing to let you know how much I appreciate the outstanding customer service that one of your staff provided earlier day today at the Telkom Express Store, Vangate Mall (07-05-2015). <br> <br> Nicole was very attentive, helpful and knowledgeable with the stores products and services that they provide. She seemed genuinely interested in helping me find items that met my needs rather than just being focused on making a quick sale.<br> <br> Please inform Nicole and her manager that her efforts did not go unnoticed and that such a commitment to great customer service is to be commended.<br> <br> You have put together a great sales team that makes customers feel respected and valued.<br> <br> With staff such as Nicole, you can be sure that I will continue to do business with Telkom for years to come. <br> <br> YOU NICOLE ...... MY DEAR, ARE A LEGEND !!!!

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Replies (1)
Telkom
Telkom's reply07 May 2015, 17:29
Official
Hello IstinjaNinja,

We do value your business.

Thank you for the positive feedback provided, as this allow us the opportunity to improve the services rendered to our valued clients.

Telkom will continue to improve the service rendered to the public.

Your reference: SM109267.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team

Best regards,