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mariehet L
1 reviews | Active since Jun 2012
03 Mar 2018, 20:44
Going the Extra Mile
I logged a query after our home internet was down after an electrical storm in Uitenhage 23 February 2018, and I only logged it on Monday 26 February 2018 Fault ref. ********** 3 has been created for Fixed Voice Product ********** 597 The Telkom technician came out to our home this morning and assured me the problem will be fixed. Mr Vuyu Mkaphele was going the extra mile for us today, after several trips to the Telkom nearby substation in Vanes. He is a very patient and friendly person and the problems were sorted out. May he go from strength to strength in his work as he is an excellent people person and in these days workers with positive attitude is a big asset to their work. Well done Vuyo Mkaphele
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Telkom's replyOfficial
28 Mar 2018, 13:28Hello mariehet
Thank you for taking the time to share your positive experience.
Hello Peter has blocked out the fault ref: could you please forward your adsl telephone number for us to forward the compliment to management.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Telkom's reply28 Mar 2018, 13:28
Official
Hello mariehet
Thank you for taking the time to share your positive experience.
Hello Peter has blocked out the fault ref: could you please forward your adsl telephone number for us to forward the compliment to management.
Regards
Noleen
Telkom Social Media Team.
Best regards,