Going round in circles at Telkom.

I signed up for a new Telkom deal online. This deal was a Chinese New year special and only available online. When Telkom phoned me to close deal ,I was driving and told them to phone back. They never did. When I phoned them back, I was on hold for 50 Min before call was taken. I got told that my account is in arrears and I must phone accounts. .. another 40min holding on for accounts and they said my account is not in arrears, only the next debit order is showing up due next month. They put a note in my account for the sakes to see.... Back to Ogoni g sales which told me there is a hold on my account. ... I have been to shop twice . Requested a call back 3 times. I have been phoned back once, but they cannot help as system is not letting them process this. I went to Telkom shop once more, that lady said there are lots of issues with online deals, they cannot see them on their side and cannot help. I held on at the shop while we got hold of someone, who eventually took all my details and promised a manager would phone me in 48hrs. Tomorrow a week will have passed, again with no call to sorting this. I have found out a work colleague is having exactly the same issue for the same online deals from February.... What a yoke! We have 4 contacts with Telkom... I wanted to get another phone..... I wonder how much business they are loosing as people won't be patient . Telkom is you read this, contact me, am so getting tired , my patients is wearing thin . There should be no stars awarded to this