MM
Muhammed M

1 reviews | Active since Oct 2013

06 May 2016, 19:23

Going onto 2 months with no stock at multiple Branches

Attached is the link of previous complaint. Feedback was promised, I emailed the address as per request, but there has been no response. http://hellopeter.com/telkom/reviews/over-a-month-and-no-stock-*** As usual, horrible dealing with Telkom. The stores can't even see which branch has stock, i have to constantly go to many branches to hear different stories, and never helped. Can't I just be told which branch to go to, and not be running around wasting time and petrol to be told there is no stock. Horrible, terrible, and Telkom definitely doesn't take us seriously or treat us customers well. Empty promises for the sake of replying on HelloPeter, to show the world you "Care", but in reality, only each customer would know that Telkom does not mean it as they never resolve or provide feedback. This is not the first issue with Telkom, they are slowly but surely driving loyal customers to other service providers.

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Replies (2)
MM
Muhammed M's update07 May 2016, 20:57
Reviewer Update
I have visited the Cresta Mall branch. I have received good service from all the staff. It was great to see this considering that I always have terrible experiences with Telkom on a regular basis. Please get the other branches to learn from the Cresta Branch, as the service, help and willingness was beyond my expectations.
Telkom
Telkom's reply07 May 2016, 21:22
Official

Good evening mfmotala.

Thank you for sharing your experience. We're glad that you were assisted.

Please be advised that this query will be closed.  Do not hesitate to contact us should you have any other concerns.

Hope you enjoy the rest of the weekend.

Regards,
Moenieb.
Telkom Social Media Team