1 reviews | Active since Jun 2017

06 Jun 2017, 09:40

Going no where slowly

<p>I signed up with Telkom on the 21st of April for their April Promo ( 10 meg adsl uncapped internet), A technician arrived on the 5th of May for installation, all is fine my side but have been shoved to the cabling department as i have been told they are waiting for supplies( has nothing to do with cabling). I have been to telkom numerous times, phoned and moaned many times all to no avail.... this is now going on 6 weeks and no landline, no internet etc, have even asked them to escalate this. Surely if telkom have a promo going they should have all the necessary supplies? Tired of broken promises...</p>

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Replies (3)
Telkom
Telkom's reply06 Jun 2017, 13:04
Official

Hello tracey-jakubec

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

's update09 Jun 2017, 11:49
Reviewer Update

Still waiting.......

's update15 Jun 2017, 10:16
Reviewer Update

Hi again, the cabling people came to install all the cabling , we just need a technician to come and install the landline etc.