CB
Corneile B
1 reviews | Active since Dec 2017
05 Jan 2018, 11:58
Going For 2 Months Without Service
The Telkom line was reported to be down on 2017-11-27, and has remained down through numerous attempts to follow up and resolve. The response was that the line was not going to be fixed, and not alternative options was available. Neighbours lines have been restored or given the option of a wireless phone, but not luck in resolving the issue and subsequently having to perform all business through the use of my cellphone. Once again Telkom is showing their true colours when it comes to customer service, which is below any acceptable levels.
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Replies (3)CB
Corneile B's updateReviewer Update
07 Feb 2018, 21:10After the last contact made be Telkom, there was a commitment made to replace the telephone with a wireless one. To date nothing has come from the commitment and still no connection.
The neighbours in the area has lines restored, but not ours.
Again it shows the amazingly poor service al citizens have come to expect from Telkom.
CB
Corneile B's update07 Feb 2018, 21:10
Reviewer Update
After the last contact made be Telkom, there was a commitment made to replace the telephone with a wireless one. To date nothing has come from the commitment and still no connection.
The neighbours in the area has lines restored, but not ours.
Again it shows the amazingly poor service al citizens have come to expect from Telkom.
CB
Corneile B's updateReviewer Update
07 Feb 2018, 21:13Due to this pathetic service from Telkom, the business is suffering greatly due to majority of business contact being made through the known numbers, which Telkom decided is not important to restore.
CB
Corneile B's update07 Feb 2018, 21:13
Reviewer Update
Due to this pathetic service from Telkom, the business is suffering greatly due to majority of business contact being made through the known numbers, which Telkom decided is not important to restore.
CB
Corneile B's updateReviewer Update
12 Feb 2018, 10:04Going for another week, and still no service from Telkom. This is definitely the company defines what low levels of service is to consumers.
CB
Corneile B's update12 Feb 2018, 10:04
Reviewer Update
Going for another week, and still no service from Telkom. This is definitely the company defines what low levels of service is to consumers.