EG
Elricco G

1 reviews | Active since May 2016

24 May 2016, 13:24

Going beyond TERRIBLE!

<p>If there is someone that can please help me cancel my Telkom contract. Please contact me urgently. I have been trying to cancel my contract since February 2016. I have called the call centre, who have subsequently sent me to one of the branches, who then asked me to call the call centre. Guys I cannot continue with a service provider whos' staff are not fami**** with their own processes. I have stopped all future debit orders until this contract is cancelled, upon proof of cancellation, all outstanding balances within reason will be settled. The last time I experienced service this bad was... Never!</p>

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Replies (1)
Telkom
Telkom's reply26 May 2016, 07:37
Official

Hello Elriccog

This response serves as confirmation that your query has been received.
Your reference number : SM236983
A consultant from our mobile team will be in contact to assist with the query.

Regards
Noleen
Telkom Social Media Team.

Best regards,