going around in circles

<p>i have never had so much truoble in getting my application sorted out... on the 28th February 2017 i had spoken to Heather the manager at Telkom @ the Rosebank brank, she had told me that my application had been approved but the system had somehow rejeected it based on my credit score. On the 1st March 2017 i call back to do a follow up the Application had been approved but i have not recieved any call from the manager as promised as she said she would call me in the morning as it is 13:35pm as im typing this complaint!!! I called the Call Center in the morning 01/03/2017 as there is no Direct Line to the Rosebank Branch and Spoke to an agent who said they will send an email which he did so a few hours later i call again at 12;00 doing a follow up based on the email that was sent to the manger Heather but they had not recieved feedback from Heather till now!!! So i would like to say that iam very angry and not please with the Telkom service that i got, i did not realise that it would take 7days to approve and sort out an application that was approved 48hours after applying!!!</p>