Goed gatvol - Beyond Sick of it

Terrible customer service - I have been trying to cancel my subscription or contract since November 2023 without success, I have sent numerous emails to the different email addresses listed and given by their operators, I have tried calling thousands of times without success, to numbers on their invoices, numbers given by their operators and I even try to cancel when they spam call me to upgrade or sell another product, I have gone into their shops where I am told they cannot assist to cancel but they can put me through on the phone, then you hold the line for 30 minutes plus just to be told their servers are off and they cannot assist you at the time. I have cancelled debit orders monthly and then they just deduct extra the next months, I see I have been handed over and I am praying that the attorneys call in order for me to inform them of this up to s*** service I have been dealing with for the last 2 years.

My contract has expired a long time ago, I have been put on month to month, which I am not using seeing that the LTE router is not even plugged in, but I need to keep paying for a service I do not want, and I do not use.

Don't ever start a contract with Telkom unless you are committed for life to ****ty customer service.