TF
Theo F
1 reviews | Active since Apr 2015
06 Apr 2015, 14:53
Glitch in Telkom's systems suspends phone number
This is the 2nd time this has happened in 2015. There is a \glitch"in Telkom's billing system. (Call Centre Agent has been told to tell customers \""its an IT Fault and they are fixing it\"") . My account gets suspended"
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Telkom's replyOfficial
07 Apr 2015, 10:18Hello theo@colum,
Thank you for making contact with us.
As per our telephonic conversation we have escalated your query to our Collections Department as we have advised and feedback will follow. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
As per our telephonic conversation we have escalated your query to our Collections Department as we have advised and feedback will follow. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply07 Apr 2015, 10:18
Official
Hello theo@colum,
Thank you for making contact with us.
As per our telephonic conversation we have escalated your query to our Collections Department as we have advised and feedback will follow. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
As per our telephonic conversation we have escalated your query to our Collections Department as we have advised and feedback will follow. We do apologize for any inconvenience caused.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team