SH
Sanet H
1 reviews | Active since Jul 2010
08 Sept 2015, 18:40
Given a decoder that's registered on someone else'
I received my Explora as a benefit for upgrading my line speed. Spent over an hour with Multichoice only to find out the serial number and smart card is registered to someone else. So is this a ****** decoder or related to a black market transaction.
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Telkom's replyOfficial
09 Sept 2015, 02:02Hello SANETVAN,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our orders department and feedback will follow.
Your reference number is SM143844.
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our orders department and feedback will follow.
Your reference number is SM143844.
Regards,
Hilary
Telkom Social Media Team
Best regards,
Telkom's reply09 Sept 2015, 02:02
Official
Hello SANETVAN,
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our orders department and feedback will follow.
Your reference number is SM143844.
Regards,
Hilary
Telkom Social Media Team
We sincerely apologise for the inconvenience.
Kindly note that this matter has been escalated to our orders department and feedback will follow.
Your reference number is SM143844.
Regards,
Hilary
Telkom Social Media Team
Best regards,