1 reviews | Active since Oct 2016

18 Oct 2016, 16:14

GIVE US WHAT WE PAY FOR

<p>I have been struggling for 2 weeks now to upgrade my current contract with telkom , back and forth between store and calls to random numbers which get ended half way through after being put on hold for three hours.</p> <p>The store manager of Telkom mobile east gate is also atrocious. She **** directly to my face in store last week saying that my contract is not due for upgrade , even though i was sent a message and phoned 3 times to double check that it was due for the 6th of October already. She **** saying that she will submit an appeal and get back to me and never did, SHE NEVER ****ING SUBMITTED A THING........</p> <p>WE PAY FOR A ****ING GOD DAM SERVICE, you have the monopoly and really good deals , but you have no right to treat YOUR CUSTOMERS LIKE ****.</p> <p>I cant even lodge a complaint with head office , i get told i must go to hello peter and then if my complaint is viable enough then they will decide whether or not to contact me.</p> <p>I just want what i ****ing pay for ....,.,.,,, Is it so hard to give the customer what they pay for .....</p> <p>**** YOU TELKOM</p>

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