MJ
Mark J
1 reviews | Active since Jul 2012
20 Nov 2015, 09:07
Give Telkom back to the Dutchie
With the storm we've experienced this week unfortunately my ADSL line I think was hit by lightning ! I called faults at around 9pm and a fault was lodged. At 12:04 I received confirmation ? At this time ? Anyway left it and waited the day to nothing. Called and was told the checking the line. Lies ! Phoned again told could take 48 hours, lies again ! Waited now third day, phoned and told could take 48 working hours ? All you get is lies lies and more lies. The old regime had you up and running same day I wonder if getting rid of them this uneducated bunch know what to do ? Useless nation !!!
Helpful (0)
Replies (1)0
Replies (1)Telkom's replyOfficial
20 Nov 2015, 09:33Hello winmarx,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169699.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169699.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Telkom's reply20 Nov 2015, 09:33
Official
Hello winmarx,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169699.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169699.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
